Who we are

Heavy Kingdom Research Compounds operates this website. Mail may be sent to PO Box 214, Stevensville, MI 49127, United States. Support is email-only at support@heavykingdom.com. We do not publish a phone number.

Information we collect

Depending on how you use the site, we may collect:

• Account details such as name, email address, and password when you register
• Order and shipping details needed to fulfill a purchase
• Messages you send through the contact form
• Technical data such as IP address, browser type, device/browser information, and pages visited
• Account login history, including timestamps and IP address associated with sign-in attempts
• Approximate location derived from IP address, used only as needed for fraud prevention, security, and order-integrity purposes
• Checkout acknowledgments, including the date and time you accepted the Terms of Service and Return Policy and the policy versions then in effect
• Cookies and similar storage used for cart, checkout, login, and the research-entry notice

We do not collect GPS location from your device. We do not store card CVV/CVC data.

How we use information

We use this information to process orders, provide documentation and support, operate the cart and checkout, prevent fraud or abuse, protect order integrity, and meet legal obligations. Technical and account-log information may be used to investigate unauthorized transactions, chargebacks, and other security issues. We do not sell personal information. We do not use the research-entry notice to verify identity; that acknowledgment stays in your browser unless you choose to remember it.

Sharing

We may share information with payment processors, shipping carriers, email providers, form hosts, and other service providers only as needed to run the store and reply to support messages. We may also disclose information if required by law or to respond to a payment dispute.

Retention and rights

Order records, policy-acceptance records, and related security logs are kept as needed for accounting, fulfillment, fraud prevention, and legal requirements. You may email support@heavykingdom.com to request access, correction, or deletion of personal information we hold, subject to records we must keep.

Children

This website is intended for adults 21 years of age or older. We do not knowingly collect personal information from anyone under 21.